1.2 Application & Enrollment FAQs (Texas)

Application FAQs

Q: When will I find out if my student has been accepted into the program?

A: Most eligible students are accepted immediately after applying. Once accepted, you'll complete enrollment tasks and submit required documents for review. Our team works to process these as quickly as possible, though reviews may take an average of 30 days during busy enrollment periods.

Q: Will my student be enrolled as soon as I fill out the documentation?

A: We believe families deserve as many educational choices as possible, and our team works closely with our partners to help make those opportunities available. Because enrollment is ultimately subject to partner policies, program requirements, and available capacity, we can't guarantee a student's placement until their enrollment has been officially approved and confirmed. We'll keep you informed every step of the way and communicate as soon as a final decision is made.

Q: What grades does OpenEd serve?

A: In Texas, OpenEd serves students in grades K-8.

Q: Do you accept new students during the school year?

A: Yes! OpenEd welcomes new students throughout the year. You can enroll in our full-year program or join our mid-year program through December. Please note, we don’t offer a 1st-semester-only option.

Q: What happens if I change my mind after I apply?

A: No problem—submitting an application doesn’t commit you to enrolling. If you decide OpenEd isn’t the right fit, just let us know so we can stop sending reminders about completing your paperwork.

Q: What if I decide to withdraw after the school year has begun?

A: If you've enrolled and later decide that OpenEd isn’t the right fit, please email us here. Our friendly Parent Support team is here to help—sometimes a quick conversation can make all the difference, especially as families adjust to the learning curve of the program.

If you need to withdraw once the school year begins, please review our Withdrawal/Repayment Policy guidelines, as early withdrawal may require repayment.

Enrollment FAQs

Q: What is the Kindergarten age requirement?

A: Students must be five years old on or before September 1st to enter Kindergarten.

Q: What counts as Proof of Texas Residency?

A: A driver's license, a utility bill (water, electric, or gas), a lease agreement, or a recently-paid rent receipt can all count as proof of residency.

Q: What does my student need to do to remain enrolled in the program?

A: To remain enrolled in the program, your student will need to submit all of their weekly learning logs.

Q: Why does my young student need an email address?

A: Every student in the OpenEd program needs an individual, active email account. This is required to access their educational resources.

Please avoid using email addresses from previous schools, as these are often deactivated. For younger students, we recommend setting up a parent-managed email account.

Q: What if we are living with someone else right now?

A: You can fill out this Texas Residency Affidavit for the residency requirement, signed by the homeowner or leaseholder within the last year. The form will need to be notarized.

Upload this form to your Proof of Residency enrollment task in your OpenEd platform.