---
title: 4.1 Reimbursement Overview (Texas)
description: Reimbursement Overview for families in the OpenEd Texas program, from the Texas Parent Handbook.
---
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1. [Parent Handbook](https://knowledge.opened.co/?hsLang=en)
2. [Texas Parent Handbook](https://knowledge.opened.co/texas-parent-handbook?hsLang=en)
3. [4. Reimbursements](https://knowledge.opened.co/texas-parent-handbook?hsLang=en#4-reimbursements)
November 2, 2026
# 4.1 Reimbursement Overview (Texas)
OpenEd will **reimburse** you for **approved educational expenses** that are related to your student's **education plan.**
***Stay informed:*** Brand-new devices like computers, tablets, Kindles and iPads that cost *over $150* will remain school property for three years, with repayment required if your student withdraws early. See our [policies page](https://opened.co/policies) for more details.
In order to access your wallet funds, your student needs to be **currently enrolled** and **demonstrating active participation** in the program.
If you have a pending reimbursement when your student withdraws, that reimbursement will NOT be processed. We can only process reimbursements for current, active students.
### **What's Reimbursable vs. What's Not**
We know that OpenEd families use their wallet funds to support their students' personalized learning in a ton of different creative ways. Since the possibilities are nearly endless, we can't list out **every** item that could possibly be reimbursed.
Instead, check out the articles below for a list of **commonly approved expenses** that align with most educational plans — along with a list of items that are **never** approved for reimbursement.
- **[Items Commonly Approved for Reimbursement](https://knowledge.opened.co/4.2a-items-commonly-approved-for-reimbursement-texas?hsLang=en)**
- **[Items That Will Never Be Approved](https://knowledge.opened.co/4.2b-items-that-will-never-be-approved-texas?hsLang=en)**
*Still have questions about whether something's reimbursable? [Reach out to us here!](https://opened.co/contact-form)*
#### **Does your student have any missing learning logs?**
Just so you know, we won't be able to process any of your reimbursements until your student has submitted their missing logs.
*Don't worry* - In the meantime, your reimbursement requests won't be cancelled. We'll process them as soon as your student is all caught up.
### **Managing Your Reimbursements**
Under the **Funds & Purchases** section of your [OpenEd platform](http://opened.co/login), select the **Reimbursements** tab.
This page lets you see the status of your existing requests.
To start a new request, click the **New Reimbursement Request** button in the top right corner.
There's no limit on how many requests you can submit per school year.
### **How To Request Reimbursement**
**Step 1:** Upload your receipt. You can upload multiple files, but please make sure that you're only submitting **one request per receipt!**
**Step 2:** Fill in your receipt's **date of purchase** and **vendor**.
**Step 3:** Give us a few details -
Add a short description (like "Math textbook" or "Art supplies"). You can also let us know what you intend to use the item for (optional, but recommended).
Confirm which student(s) your reimbursement request is for. Check off which education plan subject(s) your purchase is related to.
*For things like basic school supplies or printer paper, you can check off "General Supplies" instead of choosing a specific subject.*
**Step 4:** Pick how you'd like to receive your reimbursement. You can either connect your bank account using Plaid or enter your routing and account number manually.
#### **Want to get your reimbursement right away?**
For a $1 fee (which is taken from your reimbursement total), you can choose the **Instant transfer** option to receive your reimbursement on the same day that your reimbursement is approved!
### Edit, Cancel, or Resubmit Your Requests
Want to make a change after you submit your reimbursement? Need to resubmit a rejected or cancelled request? No problem!
On the **Reimbursements** page, click on a reimbursement to view the details.
If it's still **pending,** you'll see the option to either **Edit** or **Cancel**.
### **Supplemental or Part-Time Instruction**
Your OpenEd funds can be used for eligible supplemental or part-time instruction.
When submitting a reimbursement for these services, your receipt should clearly identify the specific class, course, or subject being provided and **should not list the expense as “tuition.”**
If your vendor's receipt uses the word “tuition” or does not clearly show that the instruction is supplemental or part time, you must also submit an [Affirmation of Part-Time/Supplemental Instruction](https://docs.google.com/document/d/1pu__-pclTUh7f6xBULTIDpXTCPt4Jow6OHkdj4ZNA-4/edit?tab=t.0) confirming the nature of the instruction.
Reimbursement requests that reference "tuition" without the required affirmation may be rejected and require additional documentation before they can be approved.
### **Tips For Submitting Your Request**
- **File types:** Our receipt upload field accepts all image types (like JPG, PNG, GIF or HEIC), along with PDF files.
- **One request per receipt:** You can upload multiple files, but please start a new reimbursement request for each receipt you've got.
- **Prep your receipt like a pro:** If your receipt includes both reimbursable *and* non-reimbursable items, use a highlighter to mark the items that you're requesting reimbursement for before you upload. (You can also cross out the items that you're *not* requesting reimbursement for.)
- **New devices:** If your receipt includes a new device (brand-new computers, tablets, Kindles and iPads that cost over $150), check off the box labeled *Does this receipt include a new device?*
- **Multiple students or subjects:** If your receipt includes items for more than one student or subject, select the right subject under each student's name. For example, if your receipt includes a Science kit for Jim and a Math textbook for John, select Science under Jim's name and Math under John's.
- **Use the right subject:** Instead of selecting General Supplies when you don't see the right subject, add that subject to your student's education plan as an independent study. Only use General Supplies for basic school supplies like printer paper or pencils.
- **Your bank info is safe:** Plaid is an industry-standard, highly secure vendor. When you link your bank account with Plaid, OpenEd never sees your private credentials. For more info, take a look at Plaid's [Trust and Safety landing page](https://plaid.com/safety/).
- **Instant transfer:** If your bank doesn't support real-time payments, you won't see the instant transfer option. [See a list of banks that support real-time payments here.](https://www.theclearinghouse.org/payment-systems/rtp/RTP-Participating-Financial-Institutions)
- **Editing a request:** When you edit a pending request or resubmit a rejected one, make sure our system registers the change by editing the Line Item or Description field – like adding the word "Edited," or simply entering an extra space.
### Processing Timeline
The reimbursement process typically takes **three weeks** from the date that you submit or resubmit your request.
Once your request has been approved, the status will appear as **approved** in the **Reimbursements** page.
*Please note:* The actual timeline for the funds to be deposited is contingent on the method disbursement that you've chosen, but can generally be expected within 2-3 business days.
### **Receipt Requirements**
All receipts must be dated between **April 1 – March 31**.
All receipts must be **provided by the vendor** and include the following details:
- Date ***(including the year!)***
- Description of item(s) purchased
- Price paid
- Payment type
- Vendor contact information (phone or email)
**If a receipt includes resources for multiple students and/or subjects, please clearly label which items correspond to each student and subject.**
If you're submitting a reimbursement request for **co-op fees**, please ensure that the documentation clearly lists the specific classes the student is enrolled in and, if possible, includes a link to the program’s website or flyer with additional course details.
**Please note:** As part of our reimbursement process, our team may contact a parent or vendor to request additional proof of payment or to verify details (like confirming a shipping address or a state of residency)—especially for cash transactions. This step helps ensure the accuracy and integrity of all reimbursements. If we’re unable to sufficiently verify a transaction, the request may not be approved.
***To help avoid delays or denials:*** We strongly discourage cash payments. If paying with cash is the only available option, please ensure that the receipt includes all necessary details—such as the vendor’s contact information, date, itemized list of purchases, and payment confirmation. OpenEd may require additional verification to process these requests.
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